Help & FAQ

Contact Us

If you have a problem or a question, please contact us at: ptdigisalecuanindonesia@gmail.com

How long will it take for my order to arrive?

Items that are ordered will be shipped within 30 days from the date of purchase.

What if I receive a damaged, incorrect, or missing item?

Please contact our customer support with photos as evidence.

Can I exchange or return an item?

Exchange and Returns are NOT accepted at any cost.

Do you offer international shipping? How are duties and import taxes handled?

Yes, we do offer international shipping. Custom Duty and Import Tax are included in the price of items.